Опубликовал (а):

Общественный совет при Минэкономразвития РК готовит план мероприятий по предотвращению коррупции в подведомственных организациях министерства

Первое в 2021 году заседание Общественного совета при Министерстве экономического развития Республики Крым было посвящено обсуждению работы «Крымского гарантийного фонда» и мероприятий по противодействию коррупции в организациях, подведомственных министерству. Кроме того, участники решили на следующем заседании рассмотреть вопросы государственной поддержки туриндустрии Крыма.

Доклад по первому пункту повестки дня представила директор «Крымского гарантийного фонда» Сабина Люлина, которая отметила, что в рамках мер поддержки бизнеса в условиях пандемии COVID-19 в 2020 году размер вознаграждения фонда за предоставление гарантий был снижен вдвое – с 1 до 0,5% годовых и пролонгированы обязательства на общую сумму в 1 млрд рублей. За отчётный период крымский бизнес получил от фонда 117 поручительств, благодаря которым смог получить кредитов на 1,5 млрд рублей. В планах на 2021 год – предоставить поручительств на 2 млрд рублей.

– «Крымский гарантийный фонд» стал актуальным и востребованным инструментом поддержки бизнеса, – резюмировала Сабина Люлина.

Деталями плана мероприятий по противодействию коррупции в подведомственных министерству организациях, реализуемого в соответствии с Федеральным законом № 273 от 25 декабря 2008 года, поделилась начальник Правового управления министерства Наталья Лукашева. В частности, в этом году перечень антикоррупционных мер дополнен нововведением – обязанностью чиновников регистрировать свои доходы и расходы в банке данных.

Председатель Общественного совета Елена Коваль предложила разработать план мероприятий по предотвращению коррупции в подведомственных организациях министерства и включить в него мониторинг оказания государственных услуг для предпринимателей.

Представитель «ОПОРЫ РОССИИ» Александр Конецкий напомнил, что в прошлом году Общественный совет уже проводил подобный мониторинг и направил его итоги в министерство, однако обратной связи пока не получил. В ответ представители министерства обещали представить результаты рассмотрения выявленных проблем на одном из ближайших заседаний совета.

Участниками заседания была поддержана инициатива Председателя Правления Ассоциации Предпринимателей Республики Крым и города Севастополя Александра Чернова в целях мониторинга разместить в подведомственных организациях QR-коды со ссылкой на форму обратной связи для отзывах о качестве оказания услуг, а также использовать для проведения соответствующих опросов платежные терминалы.

На следующем заседании Совета планируется обсуждение итогов работы

по государственной поддержке туристической отрасли в Республики Крым за 2020 год. Доклад на эту тему представит Исполнительный директор Крымского республиканского отделения «ОПОРЫ РОССИИ» Ольга Кузенкова.

Кроме того, Елена Коваль предложила заместителю Министра экономического развития Республики Крым Олегу Чибеляеву рассмотреть вопрос об усилении взаимодействия Общественного совета с другими республиканскими министерствами и ведомствами, в частности – Министерством курортов и туризма, Министерством промышленной политики, Управлением Федеральной налоговой службы с целью совершенствования мер поддержки различных отраслей экономики региона.

#апркс #aprks #бизнес #предпринимателикрыма #ассоциация #бизнескрыма #успех #предприниматели #Крым #crimea

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    top 10 call center outsourcing companies in 2023 if you re looking to improve customer experience or optimize your operations it s worth considering options beyond your own company today outsourcing customer support
    to one of the top call center written by alexei piskunov wednesday apr 05 table of contents
    if you re looking to improve customer experience or optimize
    your operations it s worth considering options beyond your own company today outsourcing customer
    support to one of the top call center outsourcing companies is definitely a smart business
    decision if you want to avoid all trials and tribulations of running an in-house call center
    this solution can be a budget-friendly way to handle customer concerns while significantly improving the level of customer satisfaction let s have a look at those bpo
    companies that take the top positions in the
    industry discuss what makes them stand out and go through the main tips for choosing the right call center why outsourcing
    a call center creating a positive customer experience is the main priority for most companies with so many competitors offering similar products and services
    in today s marketplace it can be challenging for any particular organization to stand out and
    attract new customers additionally modern customers
    are ready to pay more if they receive an outstanding
    experience offering excellent customer support services can give
    a business an edge over competitors by boosting customer retention and generating positive reviews ultimately driving profits conversely a poor customer experience can lead to customer loss and negative reviews which can harm a business choosing the best call centers for
    your business guarantees increased customer satisfaction streamlined operations and
    enhanced growth making it a crucial factor in achieving
    success in today s competitive market us call center outsourcing companies top list 1 helpware helpware is a leading customer support provider with headquarters based in the usa with call centers spread across
    four continents the core areas of expertise include a wide range of bpo services such as omnichannel customer
    support technical support it support content moderation data
    annotation data entry helpdesk back-office support etc since helpware positions itself as a reliable outsourcing partner for both startups
    and big enterprises there are companies of different sizes among the clientele ranging
    from small firms to renowned brands at helpware people come first and it
    pays off the needs of employees are the main priority and it shows in their
    work as they provide exceptional service pros applying a customized approach to recruiting
    and training dedicated agents offering exceptional
    expertise in all kinds of customer support tailoring
    packages to cater to the specific needs of different businesses 2
    xact xact is a highly flexible outsourced call center based in orlando florida catering
    to businesses of different sizes they specialize in providing technical support and customer support services to businesses operating across diverse industries including
    property management e-commerce tourism healthcare hospitality and fintech xact has partnered with
    nice incontact since 2005 leveraging their cloud-based contact center toolkit to ensure the utmost data security for their clients pros providing a personalized 24 7 telephone answering service ensuring service continuity through their fail-safe automatic transfer switches ats which seamlessly switch
    to an alternate power source during power outages 3
    wing assistant the wing assistant is revolutionizing the process
    of recruiting remote workers on a global scale this innovative outsourced call center provides a fully-managed virtual assistant experience that helps entrepreneurs and small
    and medium-sized businesses scale by delegating laborious and
    time-consuming tasks to dedicated customer service professionals for a fixed monthly cost they offer outbound call center outsource solutions that are affordable and enable businesses to level up and enhance their customer service
    and technical support and boost their sales
    pros a dedicated client success manager to assist
    you in achieving your unique business goals and overcoming challenges
    a diverse range of managed outsourcing services including back-office support
    and staffing solutions with great potential in addition to call centers 4 triniter
    triniter is a renowned figure in the bpo industry with a global
    presence spanning the united states the philippines and india this american call
    center has established itself as the preferred outsourcing provider for inbound and outbound call center solutions sought after by major corporations pros a decade-long track
    record of providing customer support across
    more than 30 domains 24 7 customer support with an impressive 98 9 positive feedback rate
    5 tmp direct for over 34 years tmp has been providing bpo services advocating
    for clients brands and ensuring excellence through its team with a global presence tmp direct
    manages connections and relationships across various industries they offer custom
    end-to-end solutions including crm tools it infrastructure
    fulfillment and telecom platforms adapting to the evolving cx landscape they handle various communication channels from inbound and outbound calls
    and chats to social media and personalized correspondence pros providing an in-house it development team that eliminates the need
    for multiple vendors 6 answerforce this is proud of being on the list of five star call centers providing
    a range of professional call and chat answering services virtual reception services appointment scheduling and
    more answerforce has experienced call center agents at its
    disposal that are available round-the-clock to
    handle inbound and outbound calls and live chat support and conduct customer
    surveys in a professional manner this american call center works mainly
    with small and middle businesses covering such industries as
    home service restoration plumbing and electrical pros offering customized solutions
    to meet the specific needs of clients within particular industries which allows
    answerforce to provide highly tailored and effective services
    to their clients integrating with the client s workflow software this enables businesses to manage their customer interactions
    efficiently without having to switch between multiple platforms 7 fusion bpo services fusion bpo services group is a company with huge experience more than 33 years in the industry and offers voice services and other solutions to
    more than 250 businesses worldwide however what makes this provider stand
    out is its unique locations in addition to popular bpo destinations like the united
    states india and the philippines the company has offices in pretty exotic countries like el
    salvador jamaica morocco and colombia with 22 locations in 10 countries fusion is capable of delivering call center services in over 40 languages pros by strategically locating its offices
    around the globe this company is able to offer 24 7 customer support across multiple time zones making it easy for customers to get the help
    they need whenever they need it a diverse workforce and multilingual capabilities enable them to provide support in various
    languages making their services accessible to a wide range of customers the outsourced customer service of
    this provider is reasonably priced that varies depending on the
    expected amount of calls and service level you may require 8 supportyourapp
    supportyourapp is an outsourced customer support company with
    a multinational team that provides inbound and outbound services and back-office customer support for innovative software and hardware companies they have
    received numerous awards for providing exceptional
    customer experiences but their commitment to quality and security is paramount supportyourapp
    is pci dss compliant and adheres to the general data protection regulation gdpr pros ensuring the highest data security standards
    and preventing any data leaks they take great care in protecting sensitive information and clients can trust that
    their data is safe streamlining the integration process with the help
    of their dedicated integration department providing their clients with a crm solution that integrates incoming calls chats and
    emails into one system and implementing ai solutions to the chats
    which many small businesses find appealing 9 vcall global
    vcall global is a provider of innovative service solutions to different businesses across various industries they offer a range of
    services including customer service tech support back-office solutions
    interactive voice response ivr services telecom billing
    solutions and software development solutions using advanced technology and infrastructure they
    offer common services through multiple channels vcall global
    is the preferred choice for businesses seeking a perfect blend of
    flexibility and quality in their services pros adhering to turnaround times ensuring that clients receive their services in a timely and efficient manner empowering their call
    centers with a robust cisco network which enables vcall global to offer seamless uninterrupted service
    to clients regardless of their location or the complexity of their needs providing enhanced security features that protect client data and information ensuring that
    their privacy is always maintained 10 call masters bpo the company provides inbound and outbound call center services
    as well as remote administrative solutions such as data entry appointment setting
    reservation services etc their streamlined workflow and marketing automation ensure that important phone calls are never missed with their expertise
    and dedication they can help businesses resolve customer queries acquire leads and enhance administrative business
    processes too pros enabling businesses to easily scale up or
    down based on demand and their remote employees to work in split shifts due to their cloud-based virtual call

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